Sears repair Consumer Complaints All Reviews

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Sears repair Reviews

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  • SEARS Loosing my time, soon losing your reputation

    This is my last try before I really start screaming in the social media. SEARS, Give me a fast, reasonable solution, please: My washer bought in January 2011 stopped working early October 2011, under warranty. After 5 visits of your repair people, 20 hours over the phone, I was finally insulted by one of your store managers, called a liar, and thrown out of the store. Every time we seem close to a solution (Sears has offered to replace the washer...3 months ago), a new person tells me the opposite I was told before and we have to redo the whole process again. All I need is a... More...
    (Repair Services)
    tocina123's Picture   tocina123    1 Comments   Comments
  • vaccuum

    Approximately 6 weeks ago, I contacted the Sears center where I purchased my PowerMate cannister vac. I didn't know what extension to request, so the automated answering machine transferred me to repair center. The lady who took my call was friendly. She suggested I order the part that was broken. When I asked, she stated that it would not come with instructions but that I could call back and someone would help me if I needed it. I did and ordered some bags as well. When the parts arrived, I called the store again and left a message. Then I called repair center who... More...
    jmcgilvr's Picture   jmcgilvr    0 Comments   Comments


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