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Sears repair Complaint - Sears install reviews - kennmore C-Air untit
Sears repair Complaint

Sears repair Complaint

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Sears install reviews - kennmore C-Air untit


I call on June 24,2010 for service on my unit,#1 repairman said it was tomuch freeall in the unit he came back the next day on 25$133.30,he came back, on the 29 #2 came out the fan motor was bad order fan motor was order $484.87 ON JULY 5 2010 THE MOTOR WAS INSTALL IS NOW JULY 14,2010 AND UNIT IS WORKING FAN KEEP STOP AND IT IS HOT. I have a pointment today 1:00 to 5:00pm it is now 5:15pm no call no show HELP PLEASE I AM SO HOT


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Comments


SearsCares says: (8 years ago)
 0
Dear Bev1970,

I apologize that your air conditioner has failed once again after a service that was just completed. My name is Amanda with Sears Cares Escalations Team. Our team would like to assist you with the service and make sure everything goes as planned. If you would like, please send an email to searscares@searshc.com and provide your contact information. Also, in the email please provide your screen name (Bev1970) so we are able to reference your email to this posting. Once your email is received we will assign your case to a senior case manager and contact you directly. We will remain your one point of contact until you have a working air conditioner. We hope to speak with you soon!

Thank you,

Amanda H.
Senior Case Manager
Sears Cares






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